USB-Dongle/en: Unterschied zwischen den Versionen

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<span id="Zusendung"></span>
== Sending ==
== Sending ==
<br>
To send in the USB stick, please use the submission form.<br>
You can find this here:<br>
<br>
https://download.terracloud.de/files/Formulare%20&%20Zertifikate/terra%20CLOUD_Einsendeformular.pdf
<br />


<div class="mw-translate-fuzzy">
To send in a USB dongle, please use the submission form.<br>
== Initial Setup ==
You can find this [https://downloads.terracloud.de/files/EN_documentation/terra%20CLOUD_Submission%20form.pdf here].<br>
Connect from the system within your TERRA CLOUD environment to our FTP server using the USB dongle. <br>
<span id="Ersteinrichtung"></span>
The necessary client software can be found at the following link: <br>
== Initial setup ==
'' ftp://ftp44.terracloud.de/SEH%20Dongelserver%20Manager/ '' <br>
 
<br>
Connect from the system within your TERRA CLOUD environment in which the USB dongle is to be integrated to our FTP server (<b>ftp44.terracloud.de</b>).<br>
[[File:1. ftp44 verzeichnis sehutnDongleManager.PNG|border|ftp44.terracloud.de]]<br>
There you will find the appropriate client software.<br>
<br>
[[Datei:DE-UTN-Download-1.PNG|border|ohne]]<br>
First download the file '''"sehutnmanager-win-3.0.8.zip"''' or newer. Please pay attention to which operating system you are using.<br>
[[Datei:1. ftp44 verzeichnis sehutnDongleManager.PNG|border|ohne]]<br>
Then unzip this file into your desired directory and run the file '''"sehutnmanager-win-3.0.8.exe"'''. <br>
First download the file '''"sehutnmanager-win-4.0.4.zip"''' or newer. Please pay attention to which operating system you are using.<br>
<br>
Then unzip this file into the desired directory and run the file '''"sehutnmanager-win-4.0.4.exe"'''. <br>
[[File:2. Datei öffnen.PNG|border|Open file]]<br>
[[Datei:2. Datei öffnen.PNG|border|ohne]]<br>
<br>
Install the software, please select the installation type <b>Complete</b>.<br>
Then please click on “Finish” and run the tool.<br>
[[Datei:DE-UTN-Installation-5.PNG|border|ohne]]<br>
<br>
When you start the software for the first time, you will be asked whether the UTN server and USB dongle should now be searched for and selected.<br>
[[File:3. Installationsassistenten - danach starten.PNG|border|Finish]]<br>
You can confirm this with <b>Yes</b>.<br>
<br>
[[Datei:DE-UTN-Einrichtung-1.PNG|border|ohne]] <br>
If the tool does not automatically detect your dongle, please click “Search”. <br>
If the UTN server and USB dongle are found, please add them using the <b>Add</b> button.<br>
<br>
[[Datei:DE-UTN-Einrichtung-2.PNG|border|ohne]] <br>
[[File:4 .Suchen des Dongles.PNG|border|Search function]] <br>
[[Datei:DE-UTN-Einrichtung-2-2.PNG|border|ohne]] <br>
<br>
[[Datei:DE-UTN-Einrichtung-2-3.PNG|border|ohne]] <br>
Specifying the network area is optional, but can help with the specific USB dongle search. <br>
If you answered negatively to the first query, you can add the UTN server manually afterwards.<br>
<br>
To do this, please go to <b>UTN server</b> --> <b>Add...</b><br>
[[File:5. Suchoptionen.PNG|border|Search options]] <br>
[[Datei:DE-UTN-Einrichtung-4.PNG|border|ohne]] <br>
<br>
In the search field <b>Name or IP address</b>, enter the IP address of the USB dongles, which we sent you in advance by email.<br>
After searching for the USB dongle, add it using the “Add” button.<br>
[[Datei:DE-UTN-Einrichtung-5.PNG|border|ohne]] <br>
Next you will see the host name of the USB dongle server, the name of the USB dongle, the IP and the associated port.<br>
The UTN server and the USB dongle we have plugged in will then be displayed.<br>
<br>
You can mark the latter and connect it using the <b>Activate</b> button.<br>
[[File:6. Ausgeklappter Dongle aktivieren.PNG|border|Activate the dongle]]<br>
[[Datei:DE-UTN-Einrichtung-7.PNG|border|ohne]] <br>
<br>
[[Datei:DE-UTN-Einrichtung-8.PNG|border|ohne]] <br>
In the last step, please click on “Activate” to activate the USB port. <br>
The status of the USB dongle will then change from <i>Available</i> to <i>Activated</i>.<br>
<br>
[[Datei:DE-UTN-Einrichtung-9.PNG|border|ohne]] <br>
[[File:7. aktiviert.PNG|border|Enabled]]<br>
From now on, the USB dongle should be displayed as a locally plugged-in USB stick.<br>
<br>
 
==FAQ==
== FAQ ==
 
<span id="USB-Dongle_nach_Neustart_automatisch_aktivieren"></span>
=== Automatically activate USB dongle after restart ===
=== Automatically activate USB dongle after restart ===
Please right-click in the SEH-UTN manager on the dongle server. Then select "Activate Auto-Connect...".<br>
<br>
[[File:Auto-Connect.png|border|Auto-Connect]]<br>
<br>
In the following window, select the associated port (that has been assigned to you). Then confirm with “Ok”.<br>
<br>
[[File:Portauswahl-AutoConnect.png|border|Select port]]
<br>
</div>


<div class="mw-translate-fuzzy">
Please right-click on the dongle server in the SEH UTN Manager. Then select <b>Auto-Connect...</b>.<br>
[[Datei:Auto-Connect.png|border|ohne]]<br>
In the following window, select the corresponding port of the USB dongle.<br>
You can find this in the SEH UTN Manager in the properties of the UTN server.<br>
Then confirm your selection with <b>OK</b>.<br>
[[Datei:Portauswahl-AutoConnect.png|border|ohne]]<br>
<span id="In_Supportfällen"></span>
=== In support cases ===
=== In support cases ===
For support requests regarding your booked USB dongle, please send us a screenshot of the SEH UTN Manager from the affected client. <br>
For support requests regarding your booked USB dongle, please send us a screenshot of the SEH UTN Manager from the affected client. <br>
Alternatively, please send us the information marked in yellow (see below). <br>
Alternatively, please send us the information marked in yellow (see below). <br>
<br>
[[Datei:8. Supportfällen.PNG|border|ohne]]<br>
[[File:8. Supportfällen.PNG|border|information required in the support case]]<br>
<br>
</div>
 
<div lang="de" dir="ltr" class="mw-content-ltr">
=== In Supportfällen ===
Bei Supportanfragen zu Ihrem gebuchten USB-Dongle senden Sie uns bitte einen Screenshot des SEH UTN Managers von dem betroffenen Client zu. <br>
Alternativ lassen Sie uns bitte die gelb markierten Informationen (siehe unten) zukommen. <br>
<br>
[[Datei:8. Supportfällen.PNG|border|benötigte Informationen im Support-Fall]]<br>
<br>
</div>

Aktuelle Version vom 5. März 2025, 09:04 Uhr

Sprachen:

Sending

To send in a USB dongle, please use the submission form.
You can find this here.

Initial setup

Connect from the system within your TERRA CLOUD environment in which the USB dongle is to be integrated to our FTP server (ftp44.terracloud.de).
There you will find the appropriate client software.



First download the file "sehutnmanager-win-4.0.4.zip" or newer. Please pay attention to which operating system you are using.
Then unzip this file into the desired directory and run the file "sehutnmanager-win-4.0.4.exe".


Install the software, please select the installation type Complete.


When you start the software for the first time, you will be asked whether the UTN server and USB dongle should now be searched for and selected.
You can confirm this with Yes.


If the UTN server and USB dongle are found, please add them using the Add button.




If you answered negatively to the first query, you can add the UTN server manually afterwards.
To do this, please go to UTN server --> Add...


In the search field Name or IP address, enter the IP address of the USB dongles, which we sent you in advance by email.


The UTN server and the USB dongle we have plugged in will then be displayed.
You can mark the latter and connect it using the Activate button.



The status of the USB dongle will then change from Available to Activated.


From now on, the USB dongle should be displayed as a locally plugged-in USB stick.

FAQ

Automatically activate USB dongle after restart

Please right-click on the dongle server in the SEH UTN Manager. Then select Auto-Connect....


In the following window, select the corresponding port of the USB dongle.
You can find this in the SEH UTN Manager in the properties of the UTN server.
Then confirm your selection with OK.


In support cases

For support requests regarding your booked USB dongle, please send us a screenshot of the SEH UTN Manager from the affected client.
Alternatively, please send us the information marked in yellow (see below).