TERRA CLOUD Veeam Data Protection Fehlerdiagnose/en: Unterschied zwischen den Versionen

Aus TERRA CLOUD WIKI

(Die Seite wurde neu angelegt: „= Problems adding the Restore Portal Application in Entra ID =“)
 
(Die Seite wurde neu angelegt: „= Recovery =“)
 
(2 dazwischenliegende Versionen von 2 Benutzern werden nicht angezeigt)
Zeile 1: Zeile 1:
<languages/>
<languages/>
<span id="Sicherung"></span>
= Backup =
== Failed to access public folders.. There are no public folder server available. ==
'''Error pattern''': <br>
You receive the following error message for your Microsoft 365 backup job: <br>
[[Datei:No-public-servers-available.png|600px]] <br>
'''Cause:''' <br>
The user stored in the Entra ID application for Microsoft 365 data backup cannot be used for impersonation in Exchange Online Web Services.<br>
Therefore, a backup of public folders is not possible.
For [https://learn.microsoft.com/en-us/exchange/client-developer/exchange-web-services/impersonation-and-ews-in-exchange impersonation], the user requires an Exchange Online license and the required permissions.<br>
'''Solution:''' <br>
Please check the configured user in the Entra ID application in the Veeam Backup for Microsoft 365 plug-in in the Protection Portal. <br>
When linking the organization, the user specified during setup is initially stored here. <br>
You can either change the stored user using the following instructions or grant the existing user a license and, if necessary, authorize them in the Microsoft 365 Admin Center. <br>
'''Configuring the user for impersonation:'''
# In the Protection Portal, click the gear in the upper right corner to access the configuration.
# Select the Veeam Backup for Microsoft 365 plug-in.
# In the "Organizations" section, edit the desired tenant using "Edit."
# Click the ID in the "Application settings" section.
# Enter the desired user in the "Exchange Online Web Services configuration" section and confirm the change using "Apply."
[[Datei:Change-Impersonation-User.png|1200px]]
<span id="Wiederherstellung"></span>
= Recovery =
<span id="Probleme_bei_dem_Hinzufügen_der_Restore_Portal_Application_in_Entra_ID"></span>
<span id="Probleme_bei_dem_Hinzufügen_der_Restore_Portal_Application_in_Entra_ID"></span>
= Problems adding the Restore Portal Application in Entra ID =
== Problems adding the Restore Portal Application in Entra ID ==


<div lang="de" dir="ltr" class="mw-content-ltr">
'''Error:'''<br>
'''Fehlerbild:'''<br>
When running the application ''[https://wiki.terracloud.de/index.php/TERRA_CLOUD_Veeam_Data_Protection/en#Add_Restore_Portal_Application_in_the_tenant Connect-VB365RestorePortal]'', you receive an error message when adding the Restore Portal Application or assigning permissions for it. <br>
Sie erhalten bei der Ausführung der Anwendung ''[https://wiki.terracloud.de/index.php/TERRA_CLOUD_Veeam_Data_Protection#Restore_Portal_Application_im_Mandanten_hinzugef%C3%BCgen Connect-VB365RestorePortal]'' eine Fehlermeldung bei dem Hinzufügen der Restore Portal Application oder der Vergabe der Berechtigungen für diese. <br>
The Entra ID Enterprise Application of the TERRA CLOUD Veeam Data Protection Restore Portal must be added and authorized once for a restore. <br>
Die Entra ID Enterprise Application des TERRA CLOUD Veeam Data Protection Restore Portals muss für eine Wiederherstellung vorher einmalig hinzugefügt und berechtigt werden. <br>
'''Instructions for manually adding the Restore Portal Application'''<br>
'''Anleitung für das manuelle Hinzufügen der Restore Portal Application'''<br>
1. Start PowerShell as an administrator <br>
1. Starten Sie die PowerShell als Administrator <br>
2. Install the Microsoft Graph module <br>
2. Installieren Sie das Microsoft Graph Modul <br>
::<pre>Install-Module Microsoft.Graph</pre>
::<pre>Install-Module Microsoft.Graph</pre>
3. Führen Sie das Cmdlet ''"Connect-AzureAD"'' aus um eine Anmeldediaglog für Entra ID zu starten
3. Run the ''"Connect-AzureAD"'' cmdlet to launch a login dialog for Entra ID
::<pre>Connect-AzureAD</pre>
::<pre>Connect-AzureAD</pre>
4. Bitte melden Sie sich einem Benutzer mit der Rolle „Globaler Administrator" im Microsoft 365 Mandanten für den die Application hinzugefügt werden soll <br>  
4. Please log in to a user with the "Global Administrator" role in the Microsoft 365 tenant for whom the application is to be added. <br>
5. Fügen Sie die Entra ID Enterprise Application über das Cmdlet "New-AzureADServicePrincipal" hinzu
5. Add the Entra ID Enterprise Application using the "New-AzureADServicePrincipal" cmdlet
::<pre>New-AzureADServicePrincipal -AppID "c3a749b0-ec1f-4b2b-af40-316172f7d71a"</pre>
::<pre>New-AzureADServicePrincipal -AppID "c3a749b0-ec1f-4b2b-af40-316172f7d71a"</pre>
6. Öffnen Sie das Microsoft Entra ID Admin Center und suchen Sie dort nach einer Unternehmensanwendung mit dem Namen "TERRA CLOUD Veeam Data Protection - Restore Portal" (ggf. Filter entfernen) <br>
6. Open the Microsoft Entra ID Admin Center and search for a corporate application named "TERRA CLOUD Veeam Data Protection - Restore Portal" (remove the filter if necessary). <br>
7. Erteilen Sie die Administratorzustimmung für den gewünschten Mandanten im Bereich „Sicherheit --> Berechtigungen" (s. Screenshot unten) <br>
7. Grant administrator permission for the desired tenant in the "Security --> Permissions" section (see screenshot below). <br>
8. Prüfen Sie ob die Anmeldung im Restore Portal nun möglich ist <br>
8. Check whether you can now log in to the Restore Portal. <br>
[[Datei:Entra-ID-Admincenter-permission-cut.png|1200px]]
[[Datei:Entra-ID-Admincenter-permission-cut.png|1200px]]
</div>

Aktuelle Version vom 5. Juni 2025, 12:23 Uhr

Sprachen:

Backup

Failed to access public folders.. There are no public folder server available.

Error pattern:
You receive the following error message for your Microsoft 365 backup job:

Cause:
The user stored in the Entra ID application for Microsoft 365 data backup cannot be used for impersonation in Exchange Online Web Services.
Therefore, a backup of public folders is not possible. For impersonation, the user requires an Exchange Online license and the required permissions.
Solution:
Please check the configured user in the Entra ID application in the Veeam Backup for Microsoft 365 plug-in in the Protection Portal.
When linking the organization, the user specified during setup is initially stored here.
You can either change the stored user using the following instructions or grant the existing user a license and, if necessary, authorize them in the Microsoft 365 Admin Center.
Configuring the user for impersonation:

  1. In the Protection Portal, click the gear in the upper right corner to access the configuration.
  2. Select the Veeam Backup for Microsoft 365 plug-in.
  3. In the "Organizations" section, edit the desired tenant using "Edit."
  4. Click the ID in the "Application settings" section.
  5. Enter the desired user in the "Exchange Online Web Services configuration" section and confirm the change using "Apply."

Recovery

Problems adding the Restore Portal Application in Entra ID

Error:
When running the application Connect-VB365RestorePortal, you receive an error message when adding the Restore Portal Application or assigning permissions for it.
The Entra ID Enterprise Application of the TERRA CLOUD Veeam Data Protection Restore Portal must be added and authorized once for a restore.
Instructions for manually adding the Restore Portal Application
1. Start PowerShell as an administrator
2. Install the Microsoft Graph module 

Install-Module Microsoft.Graph

3. Run the "Connect-AzureAD" cmdlet to launch a login dialog for Entra ID 

Connect-AzureAD

4. Please log in to a user with the "Global Administrator" role in the Microsoft 365 tenant for whom the application is to be added.
5. Add the Entra ID Enterprise Application using the "New-AzureADServicePrincipal" cmdlet 

New-AzureADServicePrincipal -AppID "c3a749b0-ec1f-4b2b-af40-316172f7d71a"

6. Open the Microsoft Entra ID Admin Center and search for a corporate application named "TERRA CLOUD Veeam Data Protection - Restore Portal" (remove the filter if necessary).
7. Grant administrator permission for the desired tenant in the "Security --> Permissions" section (see screenshot below).
8. Check whether you can now log in to the Restore Portal.

Abgerufen von „https://wiki.terracloud.de/index.php?title=TERRA_CLOUD_Veeam_Data_Protection_Fehlerdiagnose/en&oldid=13552“