USB-Dongle/en: Unterschied zwischen den Versionen
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== Sending == | == Sending == | ||
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https://download.terracloud.de/files/Formulare%20&%20Zertifikate/terra%20CLOUD_Einsendeformular.pdf | https://download.terracloud.de/files/Formulare%20&%20Zertifikate/terra%20CLOUD_Einsendeformular.pdf | ||
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== Initial setup == | == Initial setup == | ||
Connect from the system within your TERRA CLOUD environment in which the USB dongle is to be integrated to our FTP server (<b>ftp44.terracloud.de</b>).<br> | Connect from the system within your TERRA CLOUD environment in which the USB dongle is to be integrated to our FTP server (<b>ftp44.terracloud.de</b>).<br> | ||
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[[Datei:DE-UTN-Einrichtung-9.PNG|border|ohne]] <br> | [[Datei:DE-UTN-Einrichtung-9.PNG|border|ohne]] <br> | ||
From now on, the USB dongle should be displayed as a locally plugged-in USB stick.<br> | From now on, the USB dongle should be displayed as a locally plugged-in USB stick.<br> | ||
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== Ersteinrichtung == | |||
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== FAQ == | == FAQ == | ||
=== Automatically activate USB dongle after restart === | === Automatically activate USB dongle after restart === | ||
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[[Datei:Portauswahl-AutoConnect.png|border|ohne]] | [[Datei:Portauswahl-AutoConnect.png|border|ohne]] | ||
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== FAQ == | |||
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=== USB-Dongle nach Neustart automatisch aktivieren === | |||
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=== In Supportfällen === | |||
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Bei Supportanfragen zu Ihrem gebuchten USB-Dongle senden Sie uns bitte einen Screenshot des SEH UTN Managers von dem betroffenen Client zu. <br> | |||
Alternativ lassen Sie uns bitte die gelb markierten Informationen (siehe unten) zukommen. <br> | |||
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[[Datei:8. Supportfällen.PNG|border|ohne]]<br> | |||
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Version vom 3. März 2025, 14:55 Uhr
Sending
To send in the USB stick, please use the submission form.
You can find this here:
https://download.terracloud.de/files/Formulare%20&%20Zertifikate/terra%20CLOUD_Einsendeformular.pdf
Initial setup
Connect from the system within your TERRA CLOUD environment in which the USB dongle is to be integrated to our FTP server (ftp44.terracloud.de).
There you will find the appropriate client software.
First download the file "sehutnmanager-win-4.0.4.zip" or newer. Please pay attention to which operating system you are using.
Then unzip this file into the desired directory and run the file "sehutnmanager-win-4.0.4.exe".
Install the software, please select the installation type Complete.
When you start the software for the first time, you will be asked whether the UTN server and USB dongle should now be searched for and selected.
You can confirm this with Yes and let the UTN server be searched for automatically.
If it is found, please add it using the Add button.
If you answered negatively to the first query, you can add the UTN server afterwards.
To do this, please go to UTN server --> Add
Enter the IP address of the USB dongle in the search field Name or IP address.
The UTN server and the USB dongle we have plugged in will then be displayed.
You can mark the latter and connect it using the Activate button.
The status of the USB dongle will then change from Available to Activated.
From now on, the USB dongle should be displayed as a locally plugged-in USB stick.
Ersteinrichtung
FAQ
Automatically activate USB dongle after restart
Please right-click on the dongle server in the SEH-UTN Manager. Then select Auto-Connect....
In the following window, select the associated port (that has been assigned to you). Then confirm with OK.
FAQ
USB-Dongle nach Neustart automatisch aktivieren
In support cases
For support requests regarding your booked USB dongle, please send us a screenshot of the SEH UTN Manager from the affected client.
Alternatively, please send us the information marked in yellow (see below).
[[Datei:8. Supportfällen.PNG|border|ohne]
In Supportfällen
Bei Supportanfragen zu Ihrem gebuchten USB-Dongle senden Sie uns bitte einen Screenshot des SEH UTN Managers von dem betroffenen Client zu.
Alternativ lassen Sie uns bitte die gelb markierten Informationen (siehe unten) zukommen.
