USB-Dongle
Sending
To send in a USB dongle, please use the submission form.
You can find this here.
Initial setup
Connect from the system within your TERRA CLOUD environment in which the USB dongle is to be integrated to our FTP server (ftp44.terracloud.de).
There you will find the appropriate client software.
First download the file "sehutnmanager-win-4.0.4.zip" or newer. Please pay attention to which operating system you are using.
Then unzip this file into the desired directory and run the file "sehutnmanager-win-4.0.4.exe".
Install the software, please select the installation type Complete.
When you start the software for the first time, you will be asked whether the UTN server and USB dongle should now be searched for and selected.
You can confirm this with Yes.
If the UTN server and USB dongle are found, please add them using the Add button.
If you answered negatively to the first query, you can add the UTN server manually afterwards.
To do this, please go to UTN server --> Add...
In the search field Name or IP address, enter the IP address of the UTN server, which we sent you in advance by email.
The UTN server and the USB dongle we have plugged in will then be displayed.
You can mark the latter and connect it using the Activate button.
The status of the USB dongle will then change from Available to Activated.
From now on, the USB dongle should be displayed as a locally plugged-in USB stick.
FAQ
Automatically activate USB dongle after restart
Please right-click on the dongle server in the SEH UTN Manager. Then select Auto-Connect....

In the following window, select the corresponding port of the USB dongle.
You can find this in the SEH UTN Manager in the properties of the UTN server.
Then confirm your selection with OK.

In support cases
For support requests regarding your booked USB dongle, please send us a screenshot of the SEH UTN Manager from the affected client.
Alternatively, please send us the information marked in yellow (see below).